Privacy Policy

Protecting personal data and building trust with our customers is very important to us. Therefore, we use your name and other related information in compliance with the content of this Privacy Policy.

1. Purpose and Scope of Information Collection

The primary data collected on the website kimparkvina.com includes: email, phone number, username, login password, and customer address (members). This information is mandatory for members to provide when registering to use the services, allowing kimparkvina.com to contact and confirm their registration to ensure the rights of consumers.

During payment transactions on the website, we only retain detailed information about completed orders. Bank account details of members are not stored, adhering to our Privacy Policy.

Members are responsible for maintaining the confidentiality and security of all activities under their registered name, password, and email. Additionally, members must promptly notify kimparkvina.com of any unauthorized use, abuse, or breach of security related to their username or password by third parties to allow appropriate measures to be taken.

2. Scope of Information Usage

The company uses the information provided by members to:

  • Deliver services to members.
  • Send notifications regarding interactions between members and the website kimparkvina.com.
  • Prevent actions that compromise user accounts or impersonate members.
  • Contact and resolve issues with members in special cases.
  • Not use members’ personal information for purposes unrelated to transactions on kimparkvina.com.
  • In case of legal requirements: The company is obligated to provide personal information upon requests from judicial authorities, including prosecutors, courts, or investigative police, concerning any legal violations by customers. Beyond these cases, no one is allowed to access members’ personal information.

3. Retention Period of Information

Members’ personal data will be stored until a deletion request is made or the member deletes their account. Otherwise, personal information will be securely stored on kimparkvina.com servers.

4. Means and Tools for Members to Access and Edit Their Personal Data

Members have the right to check, update, correct, or delete their personal information by logging into their accounts or by requesting kimparkvina.com to make these changes.

Members can file complaints against sellers with the management team of the promotional website kimparkvina.com. Upon receiving feedback, kimparkvina.com will verify the information. Depending on the severity, kimparkvina.com will take appropriate action.

5. Entities or Organizations Accessing the Information

  • Kim Park Vina Co., Ltd. and related departments responsible for consulting and assisting customers in completing purchases.
  • In legal cases: Kim Park Vina Co., Ltd. is obligated to provide customer information to judicial authorities (prosecutors, courts, investigative police) as per legal requests. No one else is authorized to access members’ personal information.

6. Commitment to Personal Information Security

Kimparkvina.com commits to strictly protecting members’ personal information according to this Privacy Policy. Personal information is only collected and used with the member’s consent unless required by law.

We will not use, transfer, or disclose members’ personal information to third parties without their permission, except as required by law. For cases involving third-party disclosure with consent or legal requirements, we demand that third parties adhere to our data protection policies.

Kimparkvina.com uses HTTPS Secure Sockets Layer (SSL) to encrypt customers’ information during data transmission. In case of data breaches due to hacking, kimparkvina.com will promptly report the incident to relevant authorities for investigation and inform affected members.

All online transaction information, including invoices and digitized accounting documents, is securely protected on kimparkvina.com.

7. Complaint Handling Mechanism Regarding Personal Information Breaches

Customers may file complaints about personal information breaches via email at info@kimparkvina.com or the hotline 0338.736.789.

Kim Park Vina is responsible for technical and procedural measures to verify the complaints and will respond to customers within 15 business days.

8. Information About the Unit Collecting and Managing Personal Data

KIM PARK VINA CO., LTD

  • Tax ID: 0201956772 (Issued on 01/04/2019 by the Department of Planning and Investment of Hai Phong).
  • Headquarters: 62 Mac Thien Phuc, Lam Ha, Kien An, Hai Phong.
  • Production Facility: (QL10 – opposite Thaco-Foton), Bac Son, An Duong, Hai Phong.
  • Email: info@kimparkvina.com
  • Hotline: 0338.736.789